In-app purchases have become a thorny issue for customers in Apple’s ecosystem. How to use shortcuts app. Earlier this year, Cupertino settled with the United States Federal Trade Commission over incidents where minors.
From now on, the Mac App Store will always show your previously purchased apps. Nonetheless, grab the apps you wanted now and when they're installed, then switch Family Sharing back on. To return an item to Apple, sign in to your Order Listing page with your Apple ID and password. After you sign in, you will see the items from your recent orders. Select an item to go to the order details page. From there, use the Start a Return link below your item and then click the Get Started button. After signing in with your Apple ID credentials, select the type of content you wish to return from the tabs: Apps (includes iOS and Mac apps), Books, Music, Movies, or TV Shows. It may take a few minutes for a new purchase to appear if you had just bought it. If it's an older purchase, this page only lists your last 90 days worth of downloads. While it’s fairly easy to view your purchases on a Mac or PC via iTunes, it’s a slightly longer process on iOS due to the iTunes Store and App Store being separate apps.
How to get a refund for Mac App Store purchases and in-app purchases isn't clear, but it is possible within 2-7 days!
If you have a problem with a Mac app you purchased from the Mac App Store, you can request a refund directly from Apple. You need to have a valid reason for the request—it's not a way to get free apps or trials—but if you accidentally buy an app, buy the wrong app, or don't get the app (wrong macOS version), you can get your money back.
Note: You can only request refunds for Mac (or iOS) apps you purchased in the last 90 days.
6 Steps to Get a Mac App Store RefundHow To Download Mac Apps
The easiest way to request a refund is using the 'Your receipt from Apple' email. Apple sends this email receipt after any purchase on the App Store, iTunes, or Apple TV (you can use these steps for iOS apps too).
Follow the step-by-step guide to request your refund for any Mac App Store purchase:
Missing Your macOS App Receipt?
Capptivate app for mac. If you deleted your receipt email, or if you did not get a receipt email from Apple, there are a few more steps you will need to do.
Follow the steps below to find your Purchase History:
Warning: Your Refund Request May Be Rejected
Mac default app opening. Your requests might be rejected if they are too frequent, or your story doesn't add up. Make sure that you are genuine and respectful with your request. If Apple thinks you are trying to game the system, they will not refund the purchase.
Dear <Customer_Name>,
I've carefully considered your request for a refund. While I understand
this purchase was unintentional, your account history shows a previous refund for an accidental purchase on March 26, 2009. Because the iTunes Store has already made an exception to the Terms of Sale for you, I cannot grant you a refund for this purchase.
Sincerely,
Kate
Let me know down below what you tried to get refunded and what happened.
5 Tips for Successful Mac App Store Refunds
Please Be Friendly
Recently I had a customer leave a negative review on my Super Easy Timer Mac App. It wasn't the right fit for them, due to limitations in version 1.0.23 (Super Easy Timer doesn't support multiple timers).
How To Return Purchased Mac Apple
They complained they couldn't get a refund because the app didn't work like they expected, so they gave the app 1 star.
As an app developer, I can't refund you if you complain, and leaving a 1-star review isn't friendly.
You can get your money back if you ask nicely to Apple via the process above.
Developers are people too, and we do have feelings. Since 2011, I've had to develop a thick skin because some people become negative monsters on the internet. If you wouldn't say it to my face, don't write it for the world to see.
Subscription and Apple Support
If you need help with subscriptions and other App Store Purchase related issues, check out Apple's Subscriptions and Purchases help guide.
Mac How To Delete App
Let me know if you have questions below, or follow me on Twitter @PaulSolt
Holiday Returns Policy
Items purchased at the Apple Online Store that are received between 10 November and 25 December 2020 may be returned up to 8 January 2021. Please note that all other terms and conditions provided in the Apple Online Store Sales and Refunds Policy are still applicable with respect to such items purchased. All purchases made after 25 December 2020 are subject to the Standard Returns Policy.
Standard Return Policy
There are a few important things to keep in mind when returning a product you purchased online from Apple:
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There are some items, however, that are ineligible for return, including:
How To Return Purchased Mac Apps
*You can return software, provided that it has not been installed on any computer. Software that contains a printed software license may not be returned if the seal or sticker on the software media packaging is broken.
iPhone and iPad Returns — Wireless Service CancellationHow To Return Purchased Mac Apple Watch
Wireless carriers have different service-cancellation policies. Returning your iPhone or iPad may not automatically cancel or reset your wireless account; you are responsible for your wireless service agreement and for any applicable fees associated with your wireless account. Please contact your provider for more information.
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